Free shipping for all orders over $100.00
FAQs
Frequently Asked Questions.
Your satisfaction is our priority. We are committed to providing exceptional quality, secure shopping, and reliable worldwide delivery. Browse our most frequently asked questions below, and if you need additional assistance, our team is always here to help.
Shipping Worldwide
We proudly deliver our carefully curated jewellery collection to customers across the globe.
14 Days Return
If you’re not completely in love with your purchase, eligible items can be returned within 14 days for a hassle-free experience.
Security Payment
Your payments are protected with trusted, encrypted payment gateways, so you can shop with complete confidence.
All orders are carefully packaged to ensure your jewellery arrives safely. We partner with trusted shipping carriers and provide a tracking number once your order has been dispatched.
Orders are typically processed within 1–3 business days. Delivery times vary by destination:
• Local Orders: 2–5 business days
• International Orders: 7–15 business days
You will receive a shipping confirmation email with tracking information once your order has been shipped.
Your satisfaction is important to us. If you receive a damaged, defective, or incorrect item, please contact us within 14 days of delivery. Eligible items may be returned or exchanged if they are unworn, unused, and in their original packaging.
Yes, you may cancel your order before it has been shipped. Once an order has been dispatched, it can no longer be cancelled. Please contact our customer support team as soon as possible if you need assistance.
Your invoice will be sent automatically to your email once your order has been confirmed. If you do not receive it, please check your spam folder or contact our support team.
Most of our jewellery is made from high-quality, skin-friendly materials. However, if you have sensitive skin, we recommend checking the product description for material details before purchasing.
Delivery times depend on your location:
• Processing Time: 1–3 business days
• Domestic Shipping: 2–5 business days
• International Shipping: 7–15 business days
Delays may occur during holidays or due to customs processing.
Yes. You may return eligible items within 14 days of receiving your order. Returned items must be unworn, unused, and in their original packaging. Custom or personalized jewellery cannot be returned unless it arrives damaged or defective.
Once your order has been shipped, you’ll receive an email containing your tracking number and a link to track your package.
We accept Visa, Mastercard, American Express, PayPal, Apple Pay, Google Pay, and other secure payment methods available at checkout.